OEM Service Process

Your Brand, Our Production

Requirement Communication

– Understanding Your Brand

We start by learning about your brand story, positioning, and design tone. This ensures our production fully supports your brand’s long-term strategy and values.

– Identifying Target Market Needs

We analyze your end market-whether commercial, residential, or specialized sectors-to align product design and standards with regional expectations.

– Clarifying Product Specifications

We collect detailed requirements on materials, dimensions, finishes, structure, and packaging to minimize rework and ensure precise execution.

– Confirming Lead Time & Quantity

We define the expected delivery timeline, minimum order quantity (MOQ), and batch size to ensure our production plan matches your supply chain needs.

OEM Service Process - 01 Requirement Communication 1
OEM Service Process - 02 OEM

OEM Execution

– Reviewing Design Files or Samples

We examine the drawings, samples, or references you provide and confirm technical feasibility based on our production capability.

– Optimizing Structure & Materials

Our engineering team evaluates structural integrity and suggests material alternatives for cost-efficiency and durability.

– Quotation & Term Confirmation

We offer transparent pricing based on your specs, quantity, and trade terms (e.g., FOB, CIF, DDP), and confirm payment, production, and shipping terms.

– Prototype Approval

Before mass production, we create a sample or prototype to validate materials, construction, and finish. Your approval ensures confidence in final output.

Mass Production & Quality Control

– Material Sourcing & Pre-Production Check

We begin by sourcing materials from certified suppliers and conducting pre-production inspections to ensure consistency from the start.

– In Process Quality Monitoring

During production, we carry out multiple in-line inspections to catch and correct any issues before the final product stage. Our team also provides weekly progress updates, keeping you informed on key milestones, current status, and any potential risks – ensuring full transparency throughout the production process.

– Final Quality Check

All finished products undergo strict final inspections based on your AQL level or specific standards, including packaging checks.

– Third Party Testing & Reports

If required, we coordinate third-party inspections (e.g., SGS, TÜV) and provide test reports, certifications, or compliance documentation.

 

OEM Service Process - 03 Mass Production Quality Control 1
OEM Service Process - 04 Logistics Delivery 1

Logistics & Delivery

Global Warehousing Network

We operate overseas warehouses in key markets including the USA, Canada, Japan, the UK, and several EU countries. This allows us to offer faster local delivery, reduce shipping costs, and support flexible inventory solutions for regional projects.

– Trade Term Flexibility

We support multiple Incoterms (FOB, CIF, DDP) to match your logistics setup, including support for overseas warehouse delivery if needed.

– Secure Packaging Solutions

All products are packed with care using protective materials, corner guards, and moisture-resistant packaging to avoid damage in transit.

– Global Freight Management

We partner with international logistics providers to offer sea, air, rail, or multimodal shipping with real-time tracking and customs clearance support.

– On Time Delivery Assurance

Each shipment is scheduled and tracked to ensure punctual delivery. You’ ll receive clear ETAs, shipping documents, and status updates throughout.

After-Sales Service

– Dedicated Account Management

You’ ll have a dedicated account manager who provides fast response, order follow-up, and communication throughout and after production.

– Reorder & Forecast Support

We assist with reorder planning and inventory forecasting based on your sales data and project pipeline to ensure steady supply.

– Long-Term Service Commitment

We aim to build lasting partnerships. Our team is ready to support your future projects, product upgrades, and growing business needs.

OEM Service Process - 05 After Sales Service
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