A graphic illustrates the OEM Service Process: requirement communication, OEM execution, mass production and quality control, logistics and delivery, and after-sales service.

ODM Process

Requirement Communication

Exploring Your Vision

We start by understanding your initial ideaswhether sketches, moodboards, or reference imagesand the inspiration behind the concept.

Market & Application Research

We analyze your product’s target market, usage scenarios, and competitor benchmarks to ensure the new design stands out and fits its context.

Functional & Budget Goals

We clarify the functional goals and desired features of your product, along with your target cost range, to balance innovation with practicality.

Collaboration & Communication Plan

We define the preferred way of workingmeeting frequency, file formats, timelinesso both teams stay aligned throughout the development process.

ODM Process - 01 Requirement Communication
ODM Process - 02 Design Prototyping

Design & Prototyping

Concept Sketch & Mood Direction

Our designers translate your vision into initial sketches, style references, and material suggestions that capture the essence of the concept.

– 3D Rendering & Technical Drawings

We create 3D visualizations, structural diagrams, and material breakdowns to preview the product’s shape, finish, and construction.

Prototype Sampling & Refinement

A functional prototype is produced for review. We iterate based on your feedback until it meets your technical and aesthetic expectations.

Final Design Approval

Once the prototype is confirmed, we finalize all production-ready documents, including BOM, packaging specs, and inspection criteria.

Patents & Copyrights Support

We assist in applying for design patents and copyrights by providing technical files, drawings, and documentation. Your concepts are handled with strict confidentiality to protect your intellectual property throughout the process.

Mass Production & Quality Control

Pilot Run for Validation

Before full-scale production, we may conduct a small-batch run to test material performance, process efficiency, and quality control checkpoints.

Manufacturing Workflow Optimization

Our team develops a custom production plan that balances cost, timeline, and scalability, aligned with your demand forecasts.

End-to-End Quality Control

We implement strict quality control at every stagefrom raw materials to assembly, finishing, and packagingto ensure the final product matches the approved prototype. We also provide weekly production progress reports to keep you fully informed throughout the process.

IP & Design Confidentiality

We respect and protect your intellectual property throughout the process. NDAs and internal safeguards are in place to prevent leaks.

ODM Process - 03 Mass Production Quality Control
ODM Process - 04 Logistics Delivery

Logistics & Delivery

Packaging & Labeling Customization

We support customized packaging design, including brand logos, user manuals, barcodes, and outer box graphics to fit your market needs.

Global Warehousing Network

We operate overseas warehouses in key markets including the USA, Canada, Japan, the UK, and several EU countries. This allows us to offer faster local delivery, reduce shipping costs, and support flexible inventory solutions for regional projects.

Flexible Shipping Plans

Whether you need consolidated shipments, phased deliveries, or mixed containers, we adapt our logistics to suit your schedule.

Global Documentation Support

We help prepare all required shipping and import documents—CO, invoice, packing list, and testing certificatesfor smooth customs clearance.

Launch-Ready Delivery

We coordinate delivery timelines so that your products arrive in sync with marketing, launch campaigns, or seasonal sales schedules.

After-Sales Service

Technical Support & Product Files

We provide full technical documentationCAD files, exploded views, and instruction manualsto support your customer service or installation teams.

Feedback Collection & Improvement

After launch, we gather your market feedback and user reviews to help you improve future versions or expand your product line.

Repeat Orders & Series Development

We support reorders and coordinate matching items or product extensions (e.g., new sizes, colors, or materials) based on initial success.

Long Term Co-Development

We’re more than a supplierwe act as a design and manufacturing partner, ready to collaborate on future collections and innovations.

ODM Process - 05 After Sales Service
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